+86 153-7630-4073 postmaster@canooutdoor.com
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Privacy Policy
Last Updated: August 24, 2026

Privacy Policy

Your trust matters. This policy explains what information we collect, how we use it, and the choices you have.

("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy applies to personal information processed through our website, including product browsing, inquiry forms, and related online services. By using this website, you agree to the practices described in this policy.

What We Collect

Contact details you submit (name, phone, email, message) and basic technical data collected automatically.

How We Protect It

We use industry-standard security measures and limit access to your data to authorized personnel only.

Your Choices

You may request access, correction, or deletion of your personal information at any time by contacting us.

Contents

1. Information We Collect

We collect information in two ways: when you voluntarily provide it to us, and automatically as you use this website.

Information You Provide to Us

  • Contact & inquiry data: name, phone number, email address, and message content when you submit our contact form.
  • Business information: company name, order requirements, or other details you choose to include in your message.

Information Collected Automatically

  • Technical data: browser type, device type, operating system, IP address, and approximate location.
  • Usage data: pages visited, time spent on pages, referring website, and click behavior.
  • Language preference: saved locally so the site can display your preferred language on return visits.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries, provide quotations, and deliver customer support.
  • To process orders, arrange shipping, and communicate with you about our products.
  • To improve our website, product lineup, and overall user experience.
  • To send promotional or marketing communications, only where permitted and where you have not opted out.
  • To detect, prevent, and address fraud, abuse, or technical issues.
  • To comply with applicable laws and legal obligations.
We do not sell your personal information. We never sell, rent, or trade your personal data to third parties for their marketing purposes.

3. Cookies & Similar Technologies

We use cookies and similar technologies to make the website work properly and to understand how it is used.

Cookie Type Purpose
Essential Required for basic site functions such as security, form submission, and session management.
Preference Remember your settings, such as your selected display language.
Analytics Help us understand how visitors use the site so we can improve content and navigation.

Most browsers allow you to refuse or delete cookies through their settings. Please note that blocking essential cookies may prevent some parts of the website from working correctly.

4. How We Share Your Information

We only share your personal information in the limited circumstances below:

  • Service providers: trusted partners who help us operate the website, deliver products, or process payments, bound by confidentiality obligations.
  • Logistics partners: carriers and freight forwarders, to the extent necessary to deliver your order.
  • Legal requirements: when required by law, regulation, legal process, or a governmental request.
  • Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this policy's protections.

5. Data Security

We apply appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted transmission, access controls, and regular review of our security practices.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymize it in a secure manner.

7. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: request a copy of the personal information we hold about you.
  • Correction: request correction of inaccurate or incomplete information.
  • Deletion: request deletion of your personal information, subject to legal retention requirements.
  • Objection & restriction: object to or restrict certain processing activities.
  • Opt-out: unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us using the details in Section 11. We will respond within a reasonable timeframe.

8. Third-Party Links

This website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website and products are intended for business and adult consumers. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal information, please contact us so we can promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch:

We're Here to Help

Email: postmaster@canooutdoor.com

Phone: +86 153-7630-4073

Contact Us